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Austin Metro Area Pest Control Reviews


Read our reviews and see what customers have to say about us. Then pick up the phone and call us so we can help solve your pest problem!

4.7
345 reviews
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Had Justin P. Come to my home from Bulwark. Right off the bat , he put on his shoe cover before entering my home. He listened and addressed all my bug concerns. I have been with Bulwark now for the past two years and I have always recieved excellent custmer service!!!


October 29th, 2018

We use bulwark for our pest control, today we had Toinia Brewster spray the inside and outside of our house.She was exceptionally professional and very kind. I know people are hesitant these days having people come into their homes; however, she made the process quick and the atmosphere of our house and kids did not change.I hope all can experience Toinias kind/caring/professional attitude.


October 26th, 2018

Lance was my exterminator, he called to let me know he was on his way. Showed up on time and explained everything that he was there to do. And he asked me if I had any questions or concerns when the job was completed. Great work ethic and customer service thank you.


October 26th, 2018

I have used Bulwark exterminating for two years now. Overall I have been very impressed with the job that they do around our house. John C. is timely and very professional. He does a great job!There have been times when we have a pest problem pop up in between our treatments. They will schedule an immediate spray even if they are scheduled too arrive in the following week.I highly recommend Bulwark and John C!


October 23rd, 2018

Contacted Bulwark on the advice of a co-worker and we have been completely pleased with them. They are prompt, friendly, send out reminders via text message, are responsive to needs/concerns, and are professional (from those who answer the phone to those individuals who come to your home). They always take the time to answer questions and check in with you to see if you have had any problems with insects in between spraying (unlike those companies that sneak in and out and you are never sure if someone really came or not).We are super pleased with Bulwark thus far!


October 21st, 2018

 

 

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Our Service Area

Our Guarantee


It's simple – 100% satisfaction, or your money back.

 

Our guarantee guidelines:

• We will exceed your expectations of a service company

• "When you call us, we'll be there."
Today if we can, but no later than 48 hours. Its our 48 hour call back policy. (Excludes Sunday's and Holidays.)

• Unlimited Free Reservices
If the pests come back, we do too. No charge. Communication is key. We love to hear from customers who need a little extra help. It means they understand that we are there for them.

• "We just gotta know it's right."
When you have a problem, we'll call you back a few days after the treatment to confirm that things are taken care of.

• Flexible Scheduling
Monday through Saturday, 7 a.m. through 8 p.m. Tell us when you want us there. Nobody wants to take vacation time to meet "the bug guy."

• The Anti "No-Show" Policy
Nothing is more annoying than being stood up by a Service Company. If we fail to show up in the scheduled time frame without calling prior to reschedule, then the next regular service is free. With this kind of policy, we obviously must make our appointments to remain in business.

 

Note: Guarantees are included on all service agreements. Please see service agreement for details.

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